Last week our engineers were called out to one of our contracted sites to investigate a fault on a critical chiller. On arrival (at 3:04am) our engineers found the compressor was mechanically seized and the associated condenser coil had burst. With both repairs requiring several days outage, we proactively arranged for a temporary chiller unit to be delivered and installed by 10am the next morning to ensure as little disruption to business as possible. 2 weeks later the parts required for the repair of chiller were fitted and the original system was returned to service, at which point all the temporary equipment was removed from Site.